ACCENTUATING THE IMPORTANCE OF HUMAN AND FINANCIAL CAPITAL IN THE IMPENDING ROLLOUT OF THE NATIONAL HEALTH INSURANCE SCHEME IN SOUTH AFRICA: AN IMPERATIVE FOR SERVICE DELIVERY
Keywords:
Service Delivery, National Health Insurance, Government, Characteristics, Healthcare, Human and Financial CapitalAbstract
This paper emanates from the PhD thesis submitted by the principal author, S.M. Ndlovu to the Graduate School of Business Leadership and Management, University of KwaZulu Natal, Durban South Africa in 2012. The paper deals with important issues as concerns South Africa, in terms of human and financial capital in the rollout of the proposed National Health Insurance Scheme (NHI) mooted by the South African government. It therefore bears relevance to the implementation of the proposed NHI plan. It argues and discusses the importance of human and financial capital necessary for successful implementation of the NHI in respect for service delivery. The paper does not pretend to capture all of the subtle nuances of this controversial issue in South Africa, because it invokes much emotional conversation. It however, attempts to place the subject matter at hand into the realm of public, professional and health delivery debate within the country. It is hoped that the paper will in some ways stimulate reasoned debate in respect of this complex, vexing and important issue.











