EVALUATING THE EFFECTIVENESS OF PERFORMANCE APPRAISALS AND THE IMPACT OF PERFORMANCE REMUNERATION ON EMPLOYEES’ MOTIVATION: A CASE STUDY OF A CHEMICALS AND WASTE MANAGEMENT BRANCH AT THE DEPARTMENT OF ENVIRONMENTAL AFFAIRS (SOUTH AFRICA)

Abstract

Effective evaluation of employees' performance and continuous development are essential for an organisation's survival and growth. It is the duty of any organisation to ensure that its workforce is highly motivated and productive to obtain organisational goals and objectives. This can be achieved through effective implementation of a performance appraisal (PA) system that distinguishes between good, average and poor performance of employees. If effectively implemented, PA can have a positive impact on the employees' quality of performance.