AN INVESTIGATION INTO THE IMPACT OF ABSENTEEISM ON THE ORGANISATIONAL PERFORMANCE OF A PRIVATE SECURITY COMPANY IN DURBAN, KWAZULU-NATAL

Abstract

In the increasingly competitive and challenging environment within which organisations operate today, absenteeism is a complex issue. Resulting from absenteeism, businesses are faced with impeded productivity, inefficient service delivery, and reduced performance, thereby negatively affecting sustainability. Absenteeism is, therefore, a significant concern in the field of human resource management. The prevalence of absenteeism in the security sector necessitates investigation so that valuable contributions may be made that will, ultimately, empower management and positively contribute to the discipline being studied. The aim of this study was to investigate the impact of absenteeism and the extent to which it negatively affects organisational performance. For the purpose of this study, a quantitative research approach was employed. The total population of forty-five respondents was targeted, with a 95% response rate achieved. A questionnaire was utilised to gather data from the target population.