SURVEYING THE RELATIONSHIP BETWEEN ROLE CONFLICT AND ROLE AMBIGUITY AND JOB BURNOUT WITH EMPHASIZE ON PERSONALITY TYPE

Abstract

The main purpose of this study was surveying the relationship between role conflict and role ambiguity with job burnout emphasize on personality type. This has done in Sugar-Cane Industry and Grow of Haft Tappeh and the population was 308 employees of this company. We determined the amount of the sample size with the used of Cochran sampling method which the statistical sample is 143 of thses employees which have been selected through the simple random sampling method. To gathering of data, we used three questionnaires. The role conflict and role ambiguity questionnaire according to Rizzo, House and Lirtzman(1970) with 20 items, job burnout questionnaire according to Maslach & Jackson(1981) with 22 items, and personality type questionnaire according to Feizi et al (2011) with 12 items. In order to analyze the data resulted from collected questionnaires deductive and descriptive statistical methods are used. The results Kolmogorov-Smirnov Test shows the test distribution is Normal. So we can use Pearson Correlation coefficients to test the hypothesis of the research. In order to determine the relationship between the variables of the study, the SPSS tool has been used. Findings show that there is not significant relationship betweenrole conflict and job burnout emphasize on personality type A and type B. But, there is significant relationship betweenrole ambiguity and job burnout emphasize on personality type A and type B.