AN EXAMINATION OF RESIDENTS’ SATISFACTION WITH MANAGEMENT OF PUBLIC ESTATE IN UYO, AKWA IBOM STATE, NIGERIA.

Abstract

This paper investigated the satisfaction level of residents of APICO Shelter Afrique Model Estate in Uyo Metropolis. A cross-section of 186 households in the estate was surveyed using the simple random technique. Relative importance index was adopted to analyze the gathered data. The findings reveal that the residents were satisfied with the physical facilities such as road network, children school and public supply of electricity in the estate, while they were unsatisfied with the availability of public supply of water, shopping facilities, medical/health care facilities, and recreation/sporting facilities. The findings further indicate that the residents were unsatisfied with the present management of the estate, as handled by Akwa Ibom property investment Company (APICO). The study recommended the employment of estate surveyors and valuers by APICO to handle the management of the estate.