DEVELOPING A CONFLICT MANAGEMENT MODEL FOR THE NIGERIAN EXECUTIVE.

Abstract

This study is located in Nigerian formal organizations across a broad range of manufacturing and service organizations, with the aim of capturing the responses of executives working in a diversity of firms and enterprises. A questionnaire of the Likert type was administered on 424 respondents. Four research questions and four hypotheses were formulated for the study. Data for the research. questions were analyzed using the mean and standard deviation of responses, while the t-test of difference between means and students' t-distribution were used to analyze the hypotheses. The study in the end, recommended the adoption of the Creative-Contingency Model of Conflict Management as an enduring answer to conflict situations in firms.