IDENTIFY EFFECTIVE FACTORS OF OUTSOURCING LINE - OPERATIONS IN SERVICE BRANCH OF THE AGRICULTURAL BANK

Abstract

The aim of this research is identify effective factors of outsourcing line operations in service branch of the agricultural bank in Guilan(Iran) province. In terms of the aim the present study is applied and in term of Implementation method is considered descriptive that in it the correlation was evaluated by using structural equation and collect data by survey research methods. Statistical population of this research is agricultural bank in Guilan Province that all of their employees consist of 540 people. In present study in order to collect data is used convenience sampling. Method of data collection is field and by questionnaire. Sample size based Factor analysis is obtained 253 employees that perfect 202 questionnaires were collected. Their validity has confirmed by professors of guide and consultant and Cronbach test results show that the questionnaire has been reliable. However, to answer the research questions by using factor analysis to identify key factors in the success of the outsourcing line operation in agricultural bank of Guilan by taking advantage of a special software package inferential statistics is attempt to analyze data and conclusion of information obtained.