OKOLO, AMAKA NWAKEGO PHD; KALU ALEXANDA OGBONNA UDU; UGWUEZE, NANCY NNEKA. Electronic Customer Relationship Management and Competitive Performance of Money Deposit Banks in Nigeria: Theoretical Review. Singaporean Journal of Business Economics and Management, [S. l.], v. 6, n. (7), p. 25–33, 2018. Disponível em: https://singaporeanjbem.com/index.php/SJBEM/article/view/442. Acesso em: 30 may. 2026.