PERFORMANCE MANAGEMENT AND DEVELOPMENT SYSTEMS WITH BALANCED SCORECARD AS A PERFORMANCE APPRAISAL TOOL AT A SELECTED Eastern Cape Hospital – A Case Study Approach. Singaporean Journal of Business Economics and Management, [S. l.], v. 2, n. (5), p. 10–20, 2013. Disponível em: https://singaporeanjbem.com/index.php/SJBEM/article/view/138. Acesso em: 9 jul. 2026.