AN INVESTIGATION INTO THE KEY DRIVERS OF CUSTOMER CARE AND LOYALTY IN THE COMMERCIAL BANKING SECTOR (NAMIBIA). Singaporean Journal of Business Economics and Management, [S. l.], v. 4, n. 5, p. 80–106, 2015. Disponível em: https://singaporeanjbem.com/index.php/SJBEM/article/view/420. Acesso em: 27 jun. 2026.