AGENCY THEORY’S EFFECT ON THE SUCCESS OF TOTAL QUALITY MANAGEMENT AND FIRM PERFORMANCE. Singaporean Journal of Business Economics and Management, [S. l.], v. 5, n. (8), p. 57–72, 2017. Disponível em: https://singaporeanjbem.com/index.php/SJBEM/article/view/364. Acesso em: 7 jul. 2026.