AN ASSESSMENT OF THE IMPACT OF TOTAL QUALITY MANAGEMENT PRACTICES AT PARKVIEW PREMIER CLINICAL LABORATORIES. Singaporean Journal of Business Economics and Management, [S. l.], v. 2, n. (11), p. 7–42, 2014. Disponível em: https://singaporeanjbem.com/index.php/SJBEM/article/view/243. Acesso em: 6 jul. 2026.