Administrative bottlenecks hindering efficiency in the practice of public administration

Abstract

The study assessed administrative bottlenecks that affects efficiency in the practice or workings of individuals or civil servants in public administration. Administrative bottlenecks are common causes that hinder effective discharge of duties in an establishment or organization, as it creates opportunities for frustration, decrease in productivity, political influence and unnecessary waste of time and resources in an establishment. Administrative bottlenecks arise from bureaucracy in an establishment. This culminates into excessive red-tape, slow decision-making processes and inadequate flow of communication. Administrative bottlenecks affect the practice of public administration and also lead to poor service delivery, poor implementation of policies and low staff morale, thereby hindering efficiency, transparency and responsiveness. Accordingly, the objectives of the study were to deal with the issues of ineffective communication, low productivity, redundancy, indiscipline in work places and exploitation etc. Addressing these challenges the study adopted the qualitative research method for data generation. It based its theoretical framework on the theory of constraints (TOC), and recommended that processes should be put in place to eliminate redundancy and enhance efficiency and translate political decisions into actionable policies for effective service delivery